![]() Sign in to your myEquifax account - your one-stop shop for Equifax free services and credit monitoring products. If you request a temporary lift of your credit freeze in writing, you must also provide 2 documents that verify your identity and place of residence. Customer Care is available between 9:00 AM and 9:00 PM ET, Mon-Fri 9:00 AM and 6:00 PM ET, Sat-Sun. The quickest and easiest way to freeze your Equifax credit report is to set up a free online account with Equifax. You'll get a mailed response about whether your freeze was successful, along with a PIN if it was. For help or support, contact the Customer Care team at 1-888-EQUIFAX (1-88). Send the whole thing (we recommend certified mail) to: ![]() Include copies of a driver's license or state ID card AND a utility bill or bank statement. Write a business letter including your full name, date of birth, Social Security number and any address at which you have lived in the past two years. How to set up a credit freeze with Experian by mail You can choose a PIN or have one generated for you. If you cannot access our online service, you can contact us by: Mail. Experian's online service is the easiest and quickest way to manage your credit freeze. You'll have to provide your name, address, date of birth and Social Security number and answer a set of identity-verification questions. How to freeze or unfreeze your Experian credit report by phone or mail. How to set up a credit freeze with Experian by phoneĬall Experian at 888-EXPERIAN (88). Once Experian is satisfied that you are you, you'll be told that the credit freeze has been added. They're the same kind of questions you get when you're trying to get a free annual credit report. You'll get the option of choosing your own PIN or having one generated for you.Ĭlick the button marked "Submit" and you'll have to answer some verification questions, such as whether you lived at a particular address or ever had an account with this or that firm. Then fill out the online form, which will ask for your full name, current street address, Social Security number, date of birth and email address. Go to and click on "Add a security freeze," then "Freeze my own credit file."
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